Ecovacs Winbot W2 window-cleaning robot

Refurbed is an online marketplace for refurbished electronics. All refurbed Ecovacs Winbot W2 window-cleaning robot function like new, but are much cheaper. How is that the case? Once sourced, experts put our products through an up to 40-step refurbishment process to ensure that all products work and look like new. This results in us offering better value products that are also more sustainable.

refurbed Ecovacs Winbot W2 window-cleaning robot are great value, at up to 40% cheaper than new. Equally as important is trust. We give you a minimum 12-month warranty on each device and a 30-day free trial period, during which you can return for a full refund. This means you save money, and get to test the device to make sure it works perfectly for you.

Every refurbed partner is specialised in certain brands. They mostly buy exhibit and corporate phones in large quantities at low prices. Their specialisation makes the renewal processes very efficient, resulting in 100% renewed products that are up to 40% cheaper than new devices.

refurbed Ecovacs Winbot W2 window-cleaning robots work like new devices and therefore have no functional limitations. The visual condition of the devices can be selected based on your needs. What are the visual categories?

Premium (AA-Grading)
Premium Ecovacs Winbot W2 window-cleaning robots are visually identical to new, with no visible signs of wear or use. No scratches, scuffs, dents, or blemishes on the body or screen.
Excellent (A-Grading)
Excellent Ecovacs Winbot W2 window-cleaning robots have no dents, scratches or signs of wear visible from a distance of 30cm - neither on the body nor on the display.
Very Good (B-grading)
Very Good Ecovacs Winbot W2 window-cleaning robots may have minimal dents, scratches or wear on the body that can be seen from 30cm away. There may be micro-scratches on the display/screen, but these are not visible when the display is on.
Good (C-Grading)
Good Ecovacs Winbot W2 window-cleaning robots have visible signs of use such as scratches and/or dents on the body. There may be micro-scratches on the display/screen, but these are not visible when the display is switched on.

If you want to return your product for any reason, you can return it free of charge within 30 days. To do so, contact our partner directly via your refurbed account and let them know that you would like to exchange or return your device. You will receive a free return label from our partner by email or in your refurbed account. Alternatively, you can contact our refurbed customer service. We will be happy to help you and contact our partner.

We offer a minimum 12‑month warranty on all refurbed Ecovacs Winbot W2 window-cleaning robot. This covers any technical defects that might occur during this period and are not caused by your own fault.

Examples include:
- The device can no longer be switched on.
- The device cannot find a network.
- The loudspeaker does not work.

The battery is also covered by the warranty. A distinction is made between wear and tear and technical defects. Technical defects are covered by the warranty and are characterised by abnormal behaviour. Abnormal behaviour could be, for example, that the device can only be charged up to 40%. Please note that your minimum 12‑month warranty is refurbed's voluntary commercial promise to you. This does not affect your statutory consumer rights.

Only professional and certified partners are allowed to offer their electronic products via refurbed. We ensure this with ongoing quality tests and constant monitoring. Our partners are all located within the EU. This allows us to guarantee fast delivery times and optimal contact to always perform our best.

We have planted over 6.6 million trees since our foundin, and we are very proud! We realised that planting trees alone does not tackle all of the environmental issues we a passionate about, however. That's why we now also support projects that
- restore landscapes — ecosystems are repaired and jobs are created, including tree planting along the way
- remove carbon from the atmosphere and store it permanently
- recycle electronic waste and reuse materials

Our reference prices are based on the average new device price of all offers listed on the online price comparison portal of Preisvergleich Internet Services AG (“Geizhals”), which we determine once daily at 04:15 am.

What is the refurbed service fee?

In short: for a total order value of more than €50.00 and up to and including €1,500, refurbed charges a service fee of between €0.99 and €5.99, which applies in addition to the product price. The service fee is charged only once per order process, regardless of how many products you buy at the same time; what matters is only the total value of the goods. You can see the exact amount of any applicable service fee shown separately in the price overview and total calculation in your cart before you complete your order.

The service fee is based solely on the total order value of your cart – calculated after deducting discounts and vouchers or other price reductions. It is charged only once per order, regardless of how many products you buy at the same time.

Depending on the total order value, the following service fees apply:

- up to €50: €0.00
- over €50 up to €100: €0.99
- over €100 up to €200: €1.99
- over €200 up to €300: €2.99
- over €300 up to €400: €3.99
- over €400 up to €700: €4.99
- over €700 up to €1,500: €5.99
- over €1,500: €0.00

Why do we charge a service fee?

The service fee helps us finance services that safeguard your purchase at refurbed: the reliable technical operation of the platform and a smooth ordering process, the ongoing development of our offering, regular spot checks on our sellers to uphold our quality standards, and comprehensive customer support – including mediation between you and the sellers and a dedicated customer chat with direct contacts at refurbed.